Shipping&Delivery

At bittuey, we aim to provide fast, transparent, and reliable shipping to the United States so you can shop with peace of mind. Below are the key details of our shipping service:

1. Shipping Fees
Shipping costs are calculated automatically at checkout based on order value and weight:
Orders below $60: $6.99 shipping fee
Orders over $60: Free Standard Shipping 🎉

Expedited Shipping:$12.99

2. Delivery Time = Processing Time + Transit Time
Estimated delivery time: 10–20 business days
Processing Time: 5–10 business days (Processing times may vary depending on product availability and order volume)
Transit Time: 7–12 business days

The above are estimated times provided by the postal service and do not include customs processing time in the destination country. In some cases, local Customs may require additional documents, which may cause further delivery delays.

3. HOW CAN I GET MY TRACKING CODE?
Every customer will receive their track & trace code automatically once the order is ready for shipping. The tracking code will be sent to your email used at checkout. In some cases, carrier tracking may only become available 1–2 business days after shipment.

Will my package be delivered to my house or to the post office for pickup?
Your order will normally be delivered to your address. In rare cases, where door‑to‑door delivery is not available, the package may be delivered to a local post office for pickup.

Please allow extra time for processing during public holidays and peak seasons. Customs and postal services may also experience delays during busy periods or major festivals.

4. Important Notes
Shipping delays may occur due to holidays, extreme weather, or customs inspections.
Please ensure your shipping address and contact details are accurate to avoid delays or returns.

Pre-order Information:
Pre-order items require extended processing time. The estimated ship date for pre-order goods will be displayed on each product page.

Contact Us
If you have any questions, please contact us at: service@bittuey.com

💌 Thank you for shopping with bittuey — we’re committed to making every delivery as smooth and reliable as possible!